单选题Which of the following is NOT a phase of the troubleshooting process？（）A confirm the repairB define the problemC document the resultsD simplify the problem

题目

单选题

Which of the following is NOT a phase of the troubleshooting process？（）

confirm the repair

define the problem

document the results

simplify the problem

更多“单选题Which of the following is NOT a phase of the troubleshooting process？（）A confirm the repairB define the problemC document the resultsD simplify the problem”相关问题

第1题

Which of the following should be the FINAL step according to the troubleshooting theory?（）A、Verify full system functionalityB、Implement preventative measuresC、Implement the solutionD、Document findings and outcomes

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第2题

The last step in resolving an end user ticket should be which of the following?（）A、Create an incident recordB、Verify the problem is resolvedC、Document the solutionD、Notify the user the problem is resolved

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第3题

Which of the following is the FIRST step when troubleshooting an issue？（）A、Identify the problem.B、Verify full system functionality.C、Document all findings.D、Establish a theory of probable cause.

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第4题

The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）A、Verity full system functionalityB、Identify the main problem and question the userC、Document their findings, actions, and outcomesD、Escalate the issue to upper management

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第5题

Which of the following is the NEXT step in the troubleshooting theory after identifying the problem?（）A、Establish a theory of probable causeB、Test the theoryC、Implement preventative measuresD、Establish a plan of action

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第6题

A server is experiencing an undetermined problem. Which of the following steps should the technician take in order to identify whether it is a software or hardware problem?（）A、Reseat all main componentsB、Try to replicate the problemC、Flash the BIOSD、Reinstall the operating system

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第7题

An administrator has encountered a problem with a particular piece of software installed on the server and begins the troubleshooting process. Which of the following is the FIRST place the administrator should look for specific information about the problem?（）A、The supporting documentationB、The vendor websiteC、The InternetD、The server event logs

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单选题Which of the following is NOT a phase of the troubleshooting process？（）A confirm the repairB define the problemC document the resultsD simplify the problem

题目

更多“单选题Which of the following is NOT a phase of the troubleshooting process？（）A confirm the repairB define the problemC document the resultsD simplify the problem”相关问题

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第3题

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第7题

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