A user states that they unplugged their mouse to clean the roller ball, but after plugging it back in the mouse no longer functions. Which of the following is the MOST likely cause of this issue?（）A、The mouse has a PS/2 connector which is not hot-swappabl

题目

A user states that they unplugged their mouse to clean the roller ball, but after plugging it back in the mouse no longer functions. Which of the following is the MOST likely cause of this issue?（）

A、The mouse has a PS/2 connector which is not hot-swappable.
B、The mouse roller ball is now too smooth to gain traction.
C、The mouse was broken before the user unplugged to clean it.
D、The mouse has a USB connector that is not getting enough power.

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第1题

A user selects their proper domain and is unable to log into their Windows computer.The error states：‘System cannot log you on to the domain because the system’s computer account in its primary domain is missing or the password on that account is incorrect’.Which of the following is the MOST likely cause for this error？（）A、The computer’s account was removed from Active Directory.B、The user’s account was removed from Active Directory.C、The computer was disjoined from the domain.D、The user typed in the wrong password.

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第2题

A user states they receive a message Boot device not found half of the time they boot their system.Which of the following is the MOST likely cause? （）A、A dead CMOS batteryB、The OS is not installed on the hard driveC、A faulty RAMD、A faulty HDD connection

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第3题

A user states that the wireless router keeps rebooting while the power to the other equipment stays on. Which of the following should the technician perform to prevent users from rebooting the router?（）A、Change the default administrator passwordB、Change the IP range of the wireless networkC、Hide the SSIDD、Disable WEP

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第4题

A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer：（）A、has not been installed on the user’s computer.B、is not turned on.C、driver is corrupt.D、cable is unplugged.

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第5题

A user calls the system administrator and states that they can no longer access the file server they had been working on all morning. To trouble shoot this problem， which step should the administrator take FIRST？（）A、 Reboot the file server.B、 Ask the user what they were doing when they noticed the problem.C、 Ask the user to reboot their PC.D、 Ask the user to ping the default gateway and report the response times back to the administrator.

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第6题

A user states that a networked printer is not working today, but yesterday the printer worked fine. The technician checks the user’s print queue and sees several jobs in the queue. The queue is flushed, restarted, and the user is still having the same issue. Which of the following should be verified NEXT on the printer? （）A、That the WEP key is disabledB、That the fuser is not faultyC、That the IP is staticD、That the buffer is not overloaded

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第7题

A user states that whenever they try to launch a certain installed application, they hear unusual whirring/clicking sounds from their machine and the application never loads. Which of the following components would a technician MOST likely need to replace?（）A、Hard Disk DriveB、Optical DriveC、Power Supply UnitD、Case Fan

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A user states that they unplugge

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