According to the manager of ABB Corp., this new service _______ very positively by customers who get the service details and cost information quicker.A.has received B.has been received C.have received D. has been receiving

题目

According to the manager of ABB Corp., this new service _______ very positively by customers who get the service details and cost information quicker.

A.has received
B.has been received
C.have received
D. has been receiving

参考答案和解析

答案：B

解析：

更多“According to the manager of ABB Corp., this new service _______ very positively by customers who get the service details and cost information quicker.”相关问题

第1题

Rogers TV is a service available ________ to cable customers as part of the basic service of Rogers Cable Communications Inc.A.exclusively B.extremely C.exactly D.extensively

点击查看答案
第2题

IT Service Design （SD）provides good－practice guidance on the design of IT services，processes，and other aspects of service management effort .（）does not belong to the main activities of service design process.A. Service catalogue design B. Release and deployment management C. Service cost assessment D. Service level design

点击查看答案
第3题

At which stage of the service lifecycle should the processes necessary to operate a new service be defined? （）。A.Service design: Design the processes B.Service strategy: Develop the offerings C.Service transition: Plan and prepare for deployment D.Service operation: IT operations management

点击查看答案
第4题

A service level agreement is an agreement between two or more parties, where one is the customer and the others are ( ).A. service brokers B. service providers C. service auditors D. key customers

点击查看答案
第5题

资料：With 55% of consumers' customer service interactions starting online and 63% of adults using their smartphone several times a month to seek customer service， your mobile customer service tactics are more important than ever. A strong mobile customer service strategy will not only help you avoid losing customers， it can help you gain new ones and impact the bottom line. Think fast or drop the ball When it comes to customer service， speed is key. If my credit card stops working. or if I am trying to find the gate to my flight， or if I just lost cell reception， I needed the response five minutes ago. When customers do get in touch， it's important to act fast to get them the information they need. Forty-two percent of American shoppers complaining on social channels expect a brand to respond within the hour， and 57% expect the same level of timely customer service via social media at night and on the weekends as during business hours. Customers， however， are not just looking for speedy responses. We're accustomed to having all the information we need at our fingertips. According to Forrester. SS% of shoppers are likely to abandon their online purchase if they can't quickly find an answer to their question and 30% of users considering abandoning a purchase if a site is not mobile optimized， whether that’s on your website or via your social media platforms. Make sure that doesn't happen to you by thinking through potential questions your customers may have， and identifying any missing or incorrect information before customers need to reach out. Additionally， ensure your customer service contact info（whether that's a contact form， email address or social media handle） are readily available on all mobile website pages. The fewer chicks we have to make to get the information we seek， the better！What does “accustomed to” mean?A.Expectant B.Letting the customers to do C.Used to D.Paying customs duties

点击查看答案
第6题

资料：With 55% of consumers' customer service interactions starting online and 63% of adults using their smartphone several times a month to seek customer service， your mobile customer service tactics are more important than ever. A strong mobile customer service strategy will not only help you avoid losing customers， it can help you gain new ones and impact the bottom line. Think fast or drop the ball When it comes to customer service， speed is key. If my credit card stops working. or if I am trying to find the gate to my flight， or if I just lost cell reception， I needed the response five minutes ago. When customers do get in touch， it's important to act fast to get them the information they need. Forty-two percent of American shoppers complaining on social channels expect a brand to respond within the hour， and 57% expect the same level of timely customer service via social media at night and on the weekends as during business hours. Customers， however， are not just looking for speedy responses. We're accustomed to having all the information we need at our fingertips. According to Forrester. SS% of shoppers are likely to abandon their online purchase if they can't quickly find an answer to their question and 30% of users considering abandoning a purchase if a site is not mobile optimized， whether that’s on your website or via your social media platforms. Make sure that doesn't happen to you by thinking through potential questions your customers may have， and identifying any missing or incorrect information before customers need to reach out. Additionally， ensure your customer service contact info（whether that's a contact form， email address or social media handle） are readily available on all mobile website pages. The fewer chicks we have to make to get the information we seek， the better！Why is a strong mobile customer service strategy critical?A.It forbids customers to go. B.It helps you gain new customers. C.Because of customers are using their smartphone to seek customer service. D.It prevent losing customers entirety.

点击查看答案
第7题

资料：With 55% of consumers' customer service interactions starting online and 63% of adults using their smartphone several times a month to seek customer service， your mobile customer service tactics are more important than ever. A strong mobile customer service strategy will not only help you avoid losing customers， it can help you gain new ones and impact the bottom line. Think fast or drop the ball When it comes to customer service， speed is key. If my credit card stops working. or if I am trying to find the gate to my flight， or if I just lost cell reception， I needed the response five minutes ago. When customers do get in touch， it's important to act fast to get them the information they need. Forty-two percent of American shoppers complaining on social channels expect a brand to respond within the hour， and 57% expect the same level of timely customer service via social media at night and on the weekends as during business hours. Customers， however， are not just looking for speedy responses. We're accustomed to having all the information we need at our fingertips. According to Forrester. SS% of shoppers are likely to abandon their online purchase if they can't quickly find an answer to their question and 30% of users considering abandoning a purchase if a site is not mobile optimized， whether that’s on your website or via your social media platforms. Make sure that doesn't happen to you by thinking through potential questions your customers may have， and identifying any missing or incorrect information before customers need to reach out. Additionally， ensure your customer service contact info（whether that's a contact form， email address or social media handle） are readily available on all mobile website pages. The fewer chicks we have to make to get the information we seek， the better！What is the main suggestion of this article?A.Identifying any missing or incorrect information before customers need to reach out B.Make online customer service easy and quick for customers. C.Avoid losing customers， it can help you gain new ones and impact the bottom line. D.ensure your customer service contact info are readily available on all mobile website pages.

点击查看答案

According to the manager of ABB Corp., this new service _______ very positively by customers who get the service details and cost information quicker.

题目

参考答案和解析

更多“According to the manager of ABB Corp., this new service _______ very positively by customers who get the service details and cost information quicker.”相关问题

第1题

第2题

第3题

第4题

第5题

第6题

第7题

相关内容