(b) Explain what is meant by McGregor’s
(i) Theory X; (5 marks)
(c) To correct the problems at Flavours Fine Foods, explain to Alan Jones:(i) the need for delegation; (3 marks)
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2 The activities of an organisation have to be managed and co-ordinated to ensure that its objectives are met. The organisation’s structure is designed to support this.Required:(a) What is meant by the term ‘organisational structure,’ often shown as an organisation chart? (5 marks)
(b) Explain Mintzberg’s five organisational components. (10 marks)
(b) Explain the advantages and the disadvantages of:(i) the face to face interview between two people; (6 marks)
4 All organisations require trained employees. However, training can take many forms, some of which are internal to the organisation.Required:Explain what is meant by the terms:(a) Computer based training. (3 marks)
5 Your manager has heard of Maslow’s hierarchy of needs theory and how it has some relevance to motivational techniques.Required:(a) Explain Maslow’s hierarchy of needs theory. (10 marks)
(b) How can Maslow’s theory be applied to the motivation of staff? (5 marks)
