The technician has replaced a power supply with an identical power supply, and now the high end graphics card is not working. Which of the following should the technician check?（）
A technician has been given a task to create a separate location for disaster recovery. Thecompany has very high uptime requirements and will lose money if there is any downtime. Whichof the following deployments should the technician consider？（）A、Hot siteB、Warm siteC、Fault tolerant siteD、Cold site
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A technician has had several support requests for one PC. The technician has reseated the PCIcards and replaced the hard drive in the PC located in a school cafeteria kitchen. PCs located in the business office or the classrooms have not had this issue. Which of the following is MOST likely causing this PC’s issue?（）A、Faulty RAMB、240 volt Kitchen outletsC、Power BrownoutsD、Excessive Heat
A server technician has been attempting to install an operating system on the company test server for several days. The technician has experienced error messages at several points of theinstallation and the system has frozen during various parts of the boot process. The technician has replaced the power supply， graphics card and installation disk with known good components.Which of the following could be causing these issues？（）A、Storage driver not loadedB、Fragmented hard driveC、Damaged or faulty NIC chipsetD、Damaged or faulty system boardE、Memory incompatible with the processorF、Missing voltage regulator
A client has called with concerns that their computer problem has not been resolved by the onsite technician who has left. As the technicians supervisor， which of the following is the BEST course of action in this situation？（）A、Tell the client that they will need to place another service call.B、Ask the client if they would like to discuss their computer problems in more detail.C、Tell the client that another technician will be sent out.D、Inform the client that the problem will be resolved by the onsite technician at another time.
A user has been having difficulty with their PC. Which of the following is the BEST response atechnician should give when a user asks for the definition of a particular bluescreen message?（）A、“It is a message that informs the technician of what hardware needs to be replaced.”B、“A bluescreen message is just another name for an error.”C、“It provides the technician with more information about the problem.”D、“It is a complex message that is very difficult to explain to those who are not familiar with computers.”
A user reports that their hard drive has failed and needs to be replaced. Which of the following should the technician do FIRST?（）A、Run the hard disk manufacturer’s diagnostic programB、Re-image the driveC、Replace the hard drive and load WindowsD、Ask the user diagnostic questions
Which components are designed to be conveniently replaced by a service technician？（）A、SMDs（surface mounted devices）B、FRUs（field replacement units）C、FESsD、BEMs
