As an experienced technician, you are responsible for Technical Support in your company. One of the trainees is asking you which Cisco VPN Acceleration Module for Cisco 7200 Series routers and the Cisco 7301 provides high-performance encryption/compressi

题目

As an experienced technician, you are responsible for Technical Support in your company. One of the trainees is asking you which Cisco VPN Acceleration Module for Cisco 7200 Series routers and the Cisco 7301 provides high-performance encryption/compression and supports the latest encryption standard. Which of the following will answer his question?（）

A、AES
B、Cisco IPS
C、Cisco Network Assistant
D、Cisco VAM2+

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第1题

As an experienced technician, you are responsible for Technical Support. A customer calls to ask the best signal level and noise level for cell phone. How to respond?（）A、-40dBm signal and -90dBm noiseB、-50dBm signal and -90dBm noiseC、-30dBm signal and -90dBm noiseD、-20dBm signal and -90dBm noise

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第2题

As an experienced technician, you are responsible for Technical Support in your company. One of the trainees is asking you how to create separate networks on one Storage Area Network so as to provide enhanced availability, security, etc. Which of the following solution will enable that?（）A、Cisco Direct Attached StorageB、Cisco Virtual Attached Storage NetworkC、Cisco Virtual Storage Area NetworkD、Cisco Direct Storage Area Network

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第3题

As an experienced technician， you are responsible for infrastructure design and globalconfiguration changes. You are asked to deploy a Voice over Wireless LAN for your company. Ifthe cells have the same channel， the separation between them should be（）A、 19dbmB、 10dbmC、 67dbmD、 86dbm

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第4题

As an experienced technician， you are responsible for Technical Support. One of the trainees isasking your advice on VPN Termination Device and Firewall Placement. Which of the following approaches will you recommend？（）A、 inline with a firewallB、 in a DMZ outside the firewallC、 parallel with a firewallD、 in a DMZ behind the firewall

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第5题

A technician installed a new application on a Windows XP desktop. When the technician tries to launch the application it crashes. Which of the following can the technician use to troubleshoot the application?（）A、System logsB、Security logsC、Application logsD、Application installation logs

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第6题

A server technician has been attempting to install an operating system on the company test server for several days. The technician has experienced error messages at several points of theinstallation and the system has frozen during various parts of the boot process. The technician has replaced the power supply， graphics card and installation disk with known good components.Which of the following could be causing these issues？（）A、Storage driver not loadedB、Fragmented hard driveC、Damaged or faulty NIC chipsetD、Damaged or faulty system boardE、Memory incompatible with the processorF、Missing voltage regulator

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第7题

A customer calls in, talking constantly without allowing time for the technician to answer or ask questions. The technician decides to place the customer on hold to work on another issue and misses what the customer’s problem was. When the customer is finished explaining the issue, the technician asks the customer to summarize the problem again, which angers the customer. How could the technician have better handled the situation to avoid such a confrontation?（）A、The technician should have asked the customer to slow down and allow for a response to a few of the matters brought up in discussion.B、The technician should have allowed the customer to finish completely, and then return to the customer’s first point to build a structured discussion.C、The technician should have transferred the call to a supervisor, as the supervisor is better trained to handle such customers.D、The technician should have only asked closed-ended questions so the customer could not elaborate on the issues and the technician could troubleshoot the issue.

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As an experienced technician, y

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